FAQ

Yes. You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account. Just click here to log into shop account or create a new account and follow the instructions on-screen.

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at contact.angelclothing@gmail.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via contact.angelclothing@gmail.com, or by phone at 610-360-6737, we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.

Orders that require shipping within the U.S. will be delivered within three to ten days, depending on your preferred shipping method. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.

Currently, we only ship within the US. We plan to expand globally in the future. 

Shipping costs depend on the item you’ve ordered and the country where it’s being delivered. Average shipping costs are between $10 and $45. If your order value is more than $150, we provide free shipping within the U.S.

You can absolutely exchange your item to us, within 10 days after receiving it, as long as it’s undamaged, unused and contained in its original packaging with all tags and labels attached. Unfortunately, we don’t offer returns. If you’re unsure about clothing sizes, you can use your measurements along with the size guides or reach out to us for personalized service. After all, we are the body experts!

Please contact our customer service team via contact.angeclothing@gmail.com. Providing the return is within the 10-day cancellation period and meets our return criteria, we will issue you with a note by email. You need to print this off and attach it to the packaging of the product when returning it to us. You will need to arrange and pay for return shipping when returning an item. If you have requested a new item, we are happy to ship that free of charge or provide you with store credit. 

We send exchange notes by email, so if you can locate the email we sent you, simply print off a new one. If you can’t find this email, please get in touch and ask for it to be resent to you. Our email is contact.angelclothing@gmail.com.

In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email our customer service team via contact.angelclothing@gmail.com with the details. We’ll respond within 48 hours. If you just don’t like the product for any reason, we’ll gladly accept it back as a return, providing it’s in “as new” condition, in its original packaging with all labels attached.

This depends on the carrier or shipping method that you choose when returning your item. Once we receive your return, we’ll notify you by email. We aim to process refunds within three days after receiving the item into our facility. Please allow 3-5 business days to receive store credit or your item of choice. 

Yes, we do. These are issued electronically by email and each contains a unique reference number. Our gift cards are ideal if you’re not sure what to get that special person in your life. Simply buy a gift card instead for the value of $10, $20, $50, or $100. Click here to be directed to our gift cards to purchase.